What we can do

There are mane services telehealth can safely provide, but a few that we cannot do.

What we can / cannot do...

We cannot cover...

There are times when an online consult is not suitable. A virtual consult is not suitable if you have:

Chest pain or tightness (you may also feel pain or tightness in their arm, jaw, neck or tummy)

Difficulty breathing or choking

Sudden weakness or difficulty talking (this may be a stroke)

Severe pain or severe burns

Severe bleeding or bleeding that will not stop.

Serious allergic reaction (anaphylaxis)

Suicidal thoughts, wanting to self-harm, or are in a mental crisis.

If you have any of these symptoms call 111 and ask for an ambulance. For complex health issues that are ongoing, and you have been seeing your enrolled GP clinic about, you are recommended to keep seeing your regular GP if possible.